When attempting to start up a PC, when reaching the regular login screen only “Other User” is shown on the screen. Symptom 1: “Other User” is the only account on the login screen The error messages, alerts, warnings, and symptoms below are tied to this error. The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.